How to Fix WiFi When Connected But No Internet Connection?

Learn how to resolve the frustrating issue of having your WiFi connected but no internet access. Follow these steps to troubleshoot and fix the problem effortlessly.


In the digital age, a stable internet connection is essential for both work and leisure. However, encountering a situation where your WiFi is connected but unable to access the internet can be frustrating. Fear not! We’ve compiled a comprehensive guide to help you troubleshoot and resolve this issue seamlessly.

How to Fix WiFi When Connected But No Internet Connection

Restart Your Wireless Router

Picture this: You’re in the middle of streaming your favorite show, and suddenly, your WiFi decides to act up. Before frustration kicks in, try the age-old solution: restarting your wireless router. Sometimes, all it needs is a simple reboot to refresh its cache and resolve network and software glitches.

Check Your Router Settings

Your router’s settings might hold the key to resolving your internet connectivity woes. Ensure that all configurations are accurate, especially permissions that could be hindering your devices from accessing the internet. A quick check and adjustment could make all the difference.

Reset Your Network Settings

If the previous steps haven’t worked their magic, don’t lose hope just yet. You can try resetting your WiFi network settings to their default state. On Windows 10, navigate to Settings > Network & Internet > WiFi > Manage WiFi Settings > Advanced Options > Restore WiFi Defaults. This could potentially clear any misconfigurations causing the connectivity issue.

Update Wireless Network Device Drivers

Outdated or faulty wireless network device drivers can often be the culprit behind connectivity issues. Ensure your drivers are up to date, or if problems persist, consider uninstalling and then reinstalling the wireless network adapter. This straightforward action might be the solution you’ve been searching for.

Troubleshooting Your Modem and Router

Unplug the Router First

When in doubt, start with the basics. Begin by unplugging your router from the power source. Unlike many devices, routers lack a power button, so a physical disconnect is necessary.

Unplug the Modem

Next, unplug the modem from its power source. This step ensures a complete reset of both devices.

Wait for 30 Seconds

Give your devices a breather by leaving them unplugged for at least 30 seconds. This allows any residual charge to dissipate, effectively resetting them.

Plug in the Modem

After the short hiatus, plug the modem back in and wait for it to power on. Keep an eye out for the internet light—it’s your signal that the connection is established.

Plug in the Router

Reconnect your router to the power source and wait for it to power on fully. Patience is key here; ensure it restarts completely before proceeding.

Try Connecting to the Internet

With both devices restarted, attempt to reconnect to the internet on your devices. In many cases, this straightforward reset resolves connectivity issues.

Contact Your Internet Service Provider

If, despite your best efforts, the problem persists, it may be time to seek assistance from your internet service provider. They can offer further guidance and support tailored to your specific situation.

Frequently Asked Questions (FAQs)

  • How long does it take for the router to restart completely?
    • It typically takes around two minutes for the router to restart fully.
  • Should I reset both the modem and router simultaneously?
    • While it’s not necessary, resetting both devices can often yield better results in resolving connectivity issues.
  • Will resetting my network settings erase all my saved WiFi networks?
    • Yes, resetting network settings will remove all saved WiFi networks, so be prepared to re-enter passwords for your preferred networks.
  • Is it safe to update wireless network device drivers myself?
    • Yes, updating wireless network device drivers is generally safe and can often improve connectivity.
  • Can a faulty router cause internet connectivity issues?
    • Yes, a faulty router can indeed be the cause of internet connectivity problems. Consider replacing it if troubleshooting efforts prove unsuccessful.


Facing the frustration of a WiFi connection without internet access is a common modern-day dilemma. However, armed with the knowledge provided in this guide, you’re equipped to tackle such issues head-on. Remember, persistence pays off, and with these troubleshooting steps, you’ll soon be back online, seamlessly browsing the web.

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